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15Mar

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IT Support Sussex, Kent & Surrey

Weald IT provides IT Support across Sussex, Kent & Surrey from 2 bases, one in Uckfield and one in Brighton.  Industry qualifications include: Office 365 Silver Cloud Productivity, VMware Professional Solution Provider,  Citrix Silver Solution Adviser,  Shadow Protect MSP,  Veeam Silver Partner plus we hold the ISO9001 certification.  We pro-actively provide IT support to around 90 businesses across Sussex, Surrey and Kent and have been doing so for 27 years.  IT Support comes in many flavours from full outsourcing, helpdesk, managed services, IT manager outsourcing, IT director outsourcing to the provision of a permanent on-site engineer.  We support businesses from 2 users through to the largest client who has around 180 staff.

About the company

The company, Weald Computer Maintenance Ltd was formed in 1988 and in 2015 will turnover around £2m. Weald currently employs 17 staff.  The business is service driven and it is the retention of clients and the building of recurring revenue from contracts that enables it to thrive.  Client service is absolutely paramount to this organisation so it lives true to its values: Ethical, Empowering and Effective.

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LIVE SUPPORT

Please click below for Live Support. We support Windows, Apple and Linux Operating systems.

Our Direct number is 01444 848055

Remote Support

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Your IP address is: 66.249.64.81

Our helpdesk will need to establish a number of facts from you when you call. Company Name, Company Branch, Your Name, Your Contact number, Your email address.

note: a ticket will be logged and you will receive email confirmation of ticket open and ticket close.

The nature of the problem The number of users it affects (we grade calls based on this) Can we see and replicate the error easily, and how do we do this.