Call us now on 01444 241381 or 02393 162608

IT Support – Solent and Hampshire.

Project Description

IT Support – Portsmouth branch
We want our customers to know they can rely  on us.

With our IT support and proactive advice and actions, you can be confident that your systems are the best they can be within the budget available.   Ultimately, decent IT support allows you to spend time on your clients and your business, not worrying about whether IT is up to the job.

In todays world, being proactive is absolutely key to the security of your business.  Non-action in terms of upgrades, patches, backup, disaster recovery planning and testing is a risky and expensive game.

Our HQ is in Uckfield, with hotdesks in Brighton & Horsham, and a new branch now opening in Portsmouth, Hampshire.

What makes us different?

We aim to empower our clients by providing current commercial advice, knowledge and support and therefore with tomorrow’s IT systems today.

Ethical, Empowering and Effective.

You will benefit from our experience.  With such a large client base, we are continually installing the latest systems and quickly understanding the benefits of new technology – we also understand the impact of change and help you to manage change effectively by communicating clearly to staff the benefits of change.

Transparent Backup solutions on which we will train YOU how to use, monitor and restore from.  We also monitor, but we want you to own it.

Disaster recovery provision and testing so that you and your staff understand the strategy in place, how to use it and what the continuity plan is.

 

IT Support offices in Hampshire and Sussex

Higgidy is one of the fastest growing food manufacturers in the UK over the last ten years. Weald Computers have been  a tremendous support in growing our IT infrastructure with us. They have helped at the right time to step change our systems, to specify our internet connections and to link up our numerous buildings. They have consistently supplied us with expert advice and always been available to support our business needs.
James Foottit, Higgidy Pies
We outsourced our I.T. function to Weald thereby freeing up more Partner time for our clients. We’ve benefited immensely from Weald’s experience, they clearly have expert knowledge which means we are always one step ahead of any new industry developments.
Nick Rawson, Knill James

Technopole, Portsmouth, Hampshire

Like to discuss any current IT challenges that you face?

Call our Portsmouth based Branch Manager on 02393 162608

 

Case Studies

 

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LIVE SUPPORT

Please click below for Live Support. We support Windows, Apple and Linux Operating systems.

Our Direct number is 01444 848055

Remote Support

Click here to run a Bandwidth test.

Your IP address is: 54.162.27.162

Our helpdesk will need to establish a number of facts from you when you call. Company Name, Company Branch, Your Name, Your Contact number, Your email address.

note: a ticket will be logged and you will receive email confirmation of ticket open and ticket close.

The nature of the problem The number of users it affects (we grade calls based on this) Can we see and replicate the error easily, and how do we do this.