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IT Support and Services

We provide IT Support and Solutions to businesses across the South East from bases in Uckfield, Brighton and Portsmouth. We are focused on SME Business (typically from 10 to 200 users) and have clients in a broad range of sectors.  We ensure that our clients gain commercial value from our services - our success is your success.

Helping business thrive using technology

We have a passion for helping and empowering our clients. We listen to their commercial requirements very carefully and put forward a number of possible solutions. We're here to help your business thrive.

Making IT work for you

Our clients tell us "It's not what we do, it's the way that we do it". Having an independent view, taking the customers viewpoint and taking responsibility as if it were your own. We don't have a strong sales agenda, just to do the right thing.

Introducing tech support in Sussex and Hampshire

We provide IT that is

We take care of technology so that you can take care of business.  Weald is a commercially focused IT company that builds innovative, reliable technology solutions that not only deal with infrastructure but also looks at how our clients work and what benefits they could gain from new technology.

IT Support and Managed IT Services

Tailored support agreements ranging from complete outsourcing, using named dedicated embedded staff or just some banked hours that you can use as and when you need it. Transparent standardised pricing, regular reviews of use from our logging systems, ability to slide back the support if you are not using it fully or if we see opportunities to improve your systems, we will make suggestions to make more effective use of the time we spend.

We understand that changing IT provider is a daunting thought, but in fact today it has become easier than ever.  A stringent and fully documented on-boarding procedure with Weald lowers the risk considerably, as will the likelyhood that most resellers will now provide a hand over document, meaning that your services are transferable.

We provide IT Support from locations in Uckfield, Brighton and Portsmouth, covering the counties of Sussex and Hampshire.

Backup and Replication

Data - your company's crown jewels. We have to keep it safe, backed-up and secure from cyber-threat, hardware failure, or accidental deletion, whilst working within legal and compliance constraints. We offer full off-site back-up and replication facilities to keep your data safe and secure. Weald is an MSP for Veeam and Shadow Protect - we have easy to access monthly subscriptions to host your data with us in Sussex on in our data centre locations of Reading and Maidenhead.

Office 365 Support

Weald IT is one of the most experienced Office 365 Support and implementation specialists in Sussex and Hampshire. Office365 provides a full range of business applications and services allowing you to realise big business benefits at costs that work for small and mid-sized companies, all without the need for up-front capital costs. Let's work together to see if the benefits of Office365 make it the right choice for your organisation.

Security and Compliance

In today's world of GDPR, Cyber Essentials and Cyber Essentials plus - are you fully aware of all of the requirements, and do you need help implementing the right IT policies to comply?  In order to provide a service we believe it is only right to have first become compliant in a tougher discipline and to achieve this Weald was approved under ISO27001 (the information security standard) in January 2018.

What's your "Secure Score?" on Office 365 is a question that many companies could ask themselves or their IT Company.  In many cases, the score will be as low as 30/300.  It is easy to remedy and get to a score nearing 200/300 and we can help you do so.  Office 365 has some excellent help available for GDPR and ISO27001 compliance and by working through worksheets and the Secure Score suggestions, you will be well on your way to keeping your data more secure and that of your clients.

 

Network Support

Network Support is a broad term, and could relate to IT Infrastructure, routers, switches, firewalls, cabling, monitoring, alerting, security, wireless and more.  We have been installing and supporting networks since the early days of Novell so you can be certain that we have the experience to help your business with almost any network problem.  Due to long term staff retention we still have those staff that implemented networks in the late 1990's.  The people who simply know more because they have seen more.

Server Support - Sussex, Hampshire

We provide Server Support and Recovery across Sussex and Hampshire.  Recovery could mean restoration from backup to loan hardware, it could mean recovery from a ransomware attack, RAID card failure, hard drive failure.  Whatever happens, to your servers we will have a possible solution to offer and if required, suitable partners to recover data from damaged hard drive media.

We operate 24/7 which means that recovery outside of working hours is possible.  (contract terms apply).

Loan Servers are available as are many standard parts for Dell & HP servers.  We keep Dell Equalogic SANS in stock, as well as many of the standard Dell Server range.  We are able to restore clients backups kept with us to loan hardware and arrive with a working system at your premises.

IT Support and Managed IT Services
Backup and Business Continuity
Office 365 Support
Security and Compliance
Network Support
Server Support and recovery

sales@wealdcomputers.com
support@wealdcomputers.com

Working hours

Mon-Fri, 8am to 5:30pm
24/7 cover available STC

Telephone

01444 241381 Sussex
01444 848055 Support
0239 3162608 Hampshire

Weald IT - your partner in technology - service area

Service Area

We cover from Dover to Southampton and from Brighton to London

Eastbourne, Hailsham, Heathfield, Uckfield, Brighton, Lewes, Worthing, Arundel, Chichester, Havant, Portsmouth, Fareham, Southampton.
Tunbridge Wells, Tonbridge, Crowborough and East Grinstead
Haywards Heath, Burgess Hill, Crawley, Horsham, Redhill, Coulsdon, Central London.
Bromley, Sevenoaks, Maidstone, Dartford, Dover.

We will not use your email address or other personal details for ongoing marketing activity, nor will we sell your information to others.  We will simply converse with you on matters you wish to talk about.  Should you receive any unwanted communication from Weald, just email sales@wealdcomputers.com and say stop.





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