Cloud Based Phone Systems for business
The ‘possible’ demise of ISDN2 and PSTN by 2025, and some elements by 2020 has created a momentum for change for some. The new normal is to use Cloud Based Phone Systems.
Offering our clients a number of Cloud Based Phone Systems for dialling and receiving calls, through a number of possible carriers.
With practical hands on experience over 6 years in Cloud Based hosted platforms from multiple providers, we are in a strong position to offer impartial advice.
What is VoIP?
What is a Cloud Based phone system?
Are cloud and VoIP the same thing?
We can answer this for you, clearly explaining how it all works. Just contact us and talk to one of our three specialists.
Tel 01444 241381 – yes, that’ll come via cloud based phone system!
Microsoft’s Phone System
Microsoft’s Phone System enables call control and PBX capabilities in Office 365, effectively replacing your on-premises telephony hardware. Pair it with Direct Routing or Calling Plan and your users will get full calling capabilities in Office 365.
You can now make clear, reliable calls with Microsoft Teams or Skype for Business.
Teams in Office 365 provides business calling for people on a global scale, combining Phone System with Direct Routing and/or Calling Plan.2
Routing allows your company to choose who provides voice lines to Office 365.
You can choose to use the Microsoft Cloud Based phone system, but route your calls via a SIP provider such as Gamma or Gradwell or indeed, route via Microsoft.
Domestic and International calling plans on a per user basis
PBX and Calling Plans are charged separately so that you can choose another carrier if preferred.
£ 6.00 per user per month ex. VAT
Microsoft Domestic Calling Plans
Including 200 minutes – c £ 9.00 per user per month
Other Cloud options:
Microsoft’s Phone system is not the cheapest solution available but it is clearly the most integrated and simple to use that we have used.
If the Microsoft system is not appropriate, we offer phone systems from £ 3.00 per user per month, then simply add minutes.
Offerings from Voipfone, Gradwell and our own custom Asterisk based systems provide a good range of choices.
As always, with Cloud Based VoIP systems – we need to ensure Internet bandwidth, reliability and quality of service are suitable and that a fail-over option has been agreed.
Answer/initiate by name and number
History per user
Call Delegation & on behalf
Queuing and routing
Transfer, Blind, Consult & mobile
Forwarding & simul ring
Clients for PC, Mac & Mobile
DND and Blocking
Enterprise Calendar call routing
Financially backed SLA
Integrated dial pad
Music on Hold
Qualified IP Desk Phones
Skype & Federated calling
Video Call Monitor
Voice Mail with Transcription